Terms and Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you ("User", "you", or "your") and Lifigen ("Company", "we", "us", or "our"), concerning your access to and use of our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not access or use our Services.

2. Services Provided

Lifigen provides online health and nutrition services, including but not limited to:

• Health assessments and evaluations
• Personalized nutrition plans
• Dietary recommendations and guidance
• Health education and resources
• Online consultations with qualified nutritionists
• Progress tracking and monitoring tools
• Educational blog content

3. Medical Disclaimer

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access or security breach
• Be responsible for all activities that occur under your account

4.2 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

5. User Responsibilities and Conduct

You agree NOT to:

• Provide false or misleading health information
• Use the Services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on the rights of others
• Upload viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Impersonate any person or entity
• Harass, abuse, or harm another person
• Share your account credentials with others

6. Health Information and Assessments

When using our health assessment tools, you agree to:

• Provide accurate and truthful health information
• Update your health information when it changes
• Consult with your healthcare provider before making significant dietary changes
• Understand that our recommendations are general guidance, not medical prescriptions
• Inform your healthcare provider about any nutrition plans you follow

7. Payment and Subscription Terms

7.1 Pricing

Prices for our services are listed on our website and are subject to change. All prices are in Indian Rupees (INR) unless otherwise specified.

7.2 Payment Processing

Payments are processed securely through Razorpay. By making a purchase, you agree to Razorpay's terms of service and privacy policy.

7.3 Subscriptions

For subscription-based services:

• Subscriptions automatically renew unless cancelled before the renewal date
• You will be charged at the beginning of each billing period
• You can cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused portions of a subscription period

7.4 Refund Policy

Refund requests are evaluated on a case-by-case basis. Generally:

• Digital products and services are non-refundable once accessed
• Refunds may be granted within 7 days of purchase for unused services
• Consultation fees are non-refundable after the consultation has occurred
• Contact support@lifigen.com to request a refund

8. Intellectual Property Rights

8.1 Our Content

All content on our Services, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lifigen or its content suppliers and is protected by intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works without permission
• Remove any copyright or proprietary notices
• Use our content for commercial purposes without authorization

8.2 User Content

By submitting content (reviews, comments, uploaded documents), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of providing our Services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

10. Limitation of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Lifigen, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Service Availability

We strive to provide uninterrupted access to our Services, but:

• Services may be temporarily unavailable for maintenance or technical issues
• We do not guarantee error-free or uninterrupted service
• We reserve the right to modify or discontinue Services without notice
• We are not liable for any loss resulting from service interruptions

13. Termination

We reserve the right to terminate or suspend your account and access to Services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms and Conditions
• Fraudulent or illegal activity
• Provision of false information
• Abuse of our Services or staff

Upon termination, your right to use the Services will immediately cease. You may also terminate your account at any time by contacting us.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our Services shall be resolved through:

1. Good faith negotiation between the parties
2. If unresolved, mediation in accordance with Indian Arbitration and Conciliation Act
3. Exclusive jurisdiction of courts in [Your City], India

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lifigen regarding the use of our Services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us: